How can I get your quotation?

Once we know the panel thickness, aluminum coil thickness, dimensions, paint requirement(PVDF coating or PE coating ), we can provide you with one competitive price quote within 24 hours.

Can I get a sample? 

Yes, the samples are free for you. But you need to offer one courier account NO. To afford the fee for samples shipping. The samples' sending usually takes 3-5days.

Do you have a minimum order quantity?

Due to the high machine setup cost and shipping freight, our minimum order quantity is 300SQMS. It is recommended for you to order a 20"GP to reduce the unit price and shipping cost.

How can my order produced by my brand? 

Yes, you can. Pls offer your brand or LOGO design to us, then we could produce all goods with your brand or LOGO. If your order quantity reaches two containers, this OEM production is FREE for you. If your order quantity cannot reach two containers, you need to pay additional 200USD to 500USD  for this OEM production.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 14-20 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

We accept T/T payment, You can make the payment to our bank account,
30% deposit in advance, 70% balance against the copy of B/L

Western Union or PayPal is available

We also accept L/C at sight

What is the product warranty?

PE coating acp panel has 5 to 8 years quality warranty

PVDF coating acp panel has 15 to 20 years quality warranty

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.Should meet any problems when you use, please feel free to communicate with us, it is our biggest pleasure to support you in all term

How do I know I can trust you to make the order from you? 

Aludream established in 1998, we, as a SGS audited manufacturer, we have huge customers in more than 130 different countries of this world. From 1998 to 2019, Aludream's all projects around the whole world can be made our customers feel 100% satisfaction.

Where can I meet you by face to face? 

First, Our head office is in Shanghai, if you travel to Shanghai you can visit our office at any time, we could pick you up from your location in Shanghai.
Second, Our factory is 1.5hours far away from pudong International Airport, welcome to visit our factory before you cooperate with us.
Third, We will attend many international exhibition every year, welcome to visit our booth at that time.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.


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